Zippie IT provides healthcare IT services: IT support, cybersecurity, backup and compliance guidance for healthcare practices in Meridian and across the Treasure Valley, Idaho. We work with specialty health clinics, psychiatry offices, dental offices and chiropractic offices.
Why healthcare practices need more than basic IT
Your practice handles patient information every day: records, scheduling, billing and messages. Protecting it is a requirement under HIPAA and an expectation of your patients. At the same time, a computer or network problem can stop appointments and billing. For that reason, the right IT support keeps your systems running and your patient information protected.
What we do for healthcare practices
- Managed IT services. Help desk support, monitoring and patching, plus hardware, server and software support, for a flat monthly rate.
- Cybersecurity. Protection around your devices, network, email and data, with support available 24/7.
- Backup and disaster recovery. Scheduled backups and a recovery plan, so an incident does not have to stop your practice.
- Compliance consulting. Help preparing for HIPAA, described below.
- Network and Wi-Fi review. A free look at how you have set up your network, including its security.
HIPAA support
HIPAA sets rules for protecting health information, and our Compliance Consulting service helps you prepare for it. First, we review how your systems and practices compare with the requirements that apply to you. We also explain your options for closing any gaps and can give you ongoing guidance through our vCIO services as your policies and procedures develop. We can also sign a business associate agreement where the rules call for one.
Many of the technical safeguards HIPAA looks for, such as controlling who can access your systems, keeping backups and keeping software up to date, overlap with the cybersecurity and managed IT services we already provide.
We help you prepare and improve. However, we do not provide legal advice, and where a framework requires a formal certification or audit, the accredited body for that framework carries it out.
Practices we work with
- Specialty health clinics
- Psychiatry offices
- Dental offices
- Chiropractic offices
- Veterinary clinics
- Eye care practices
- Physical therapy clinics
- Counseling and therapy practices
First, we look at how your practice’s network and systems are set up and scan for weak spots. Then we put layers of protection in place, support your team, and make sure you can recover if something goes wrong.
Healthcare IT services, with remote help elsewhere
In the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, we can come to your office for work such as testing your network and Wi-Fi or diagnosing hardware problems. For practices in other locations, we provide remote support. We can also arrange for a local technician to give on-site assistance, or send one of our own technicians to you. Also, during business hours, a technician reviews each request within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm, and emergency support is available 24/7.
Start with a free review
Not sure where your practice stands? Our free security review looks at who can get into your systems and how you protect accounts and passwords. It also covers whether your software stays up to date, your backups, and the security of your network and Wi-Fi. You get a written report and a call to go over it. This typically happens within 24 hours once you give us access to the systems and accounts we need to review. There is no obligation to hire us.
Request your free reviewor call (208) 810-1795
Frequently asked questions
Do you sign a business associate agreement?
Yes. We can sign a business associate agreement where the rules call for one.
Can you help us prepare for HIPAA?
Yes. First, we review where your systems and practices stand against the requirements that apply to you. Then we explain your options and can provide ongoing guidance. See our Compliance Consulting page.
How much does IT support for a practice cost?
We offer our managed IT services at a flat monthly rate, so you know what to budget each month. We set the rate per user or per device, depending on how you set up your practice. Call (208) 810-1795 for a quote.
Do you work with practices outside the Treasure Valley?
Yes. We support clients across the United States with remote support, a local technician or one of our own technicians on site.
Talk to us
Contact us for a free consultation. Call (208) 810-1795 or email info@zippieit.com, or send a message below and mention whether you would like a security review or a network review.
We use your details to respond to your request. See our Privacy Policy.