Zippie IT provides Microsoft 365 support for small and medium businesses in Meridian and across the Treasure Valley, Idaho. We set it up, secure it, back it up and support your team day to day, so it works for your business instead of the other way around.
Why businesses need help with Microsoft 365
Microsoft 365 is powerful, but many businesses run it with settings they never reviewed. Attackers can take over accounts that lack good protection, files end up in the wrong place, and businesses pay for licenses they do not use. A little expert attention keeps your email, files and meetings working and your accounts safe.
What we do
- Setup and migration. Moving your business to Microsoft 365, including your email and files.
- Users and licenses. Adding and removing users, assigning licenses and managing shared mailboxes.
- Email. Mailbox setup in Exchange Online, with spam and phishing filtering.
- Files and collaboration. OneDrive, SharePoint and Teams setup and support.
- Security. Multi-factor authentication, access policies and protection against account takeover.
- Backup. Your Microsoft 365 email, files and Teams data, backed up separately from Microsoft.
- Device management. Managing company computers and phones, for example with Intune.
- Help desk. Day-to-day support for Microsoft 365 questions and problems.
Keeping your accounts secure
Stolen sign-ins are one of the most common ways attackers get in. Strong sign-in protection makes a stolen password far less useful. Read why SMS codes are no longer enough and what passkeys are and whether your business should use them, or see our cybersecurity services.
When Microsoft 365 goes down
Outages happen, and a plan makes them far less painful. We explain how to keep your business running when Microsoft 365 goes down.
OneDrive or SharePoint?
Deciding where your files should live is one of the most common questions we hear. See OneDrive or SharePoint? Where your business files should live.
Microsoft 365 support as part of managed IT
Microsoft 365 support is part of our managed IT services, which we offer at a flat monthly rate, so there are no budgeting surprises. We set the rate per user or per device, depending on your setup. You can also have it alongside your own IT team through co-managed IT.
We also set up and secure Microsoft 365 for nonprofits, including help with nonprofit licensing programs, and for law firms and accounting and tax firms that need extra care with sign-in and email protection.
Local support
In the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, we can come to your office for hands-on work, and we support clients across the United States remotely. During business hours, a technician reviews each request within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm, and emergency support is available 24/7.
Start with a free review
Not sure what your Microsoft 365 setup looks like? Our free security review looks at who can get into your systems, how you protect accounts and passwords, whether your software stays up to date, your backups, and the security of your network and Wi-Fi. You get a written report and a call to go over it, typically within 24 hours once you give us access to the systems and accounts we need to review. There is no obligation to hire us.
Request your free reviewor call (208) 810-1795
Frequently asked questions
Can you move our business to Microsoft 365?
Yes. We handle setup and migration, including moving your email and files, so your team can switch with as little disruption as possible.
Can you secure our existing Microsoft 365 setup?
Yes. We can review how you protect your accounts and set up multi-factor authentication and access policies. See our cybersecurity services.
Do you back up our Microsoft 365 data?
Yes. We can back up your Microsoft 365 email, files and Teams data separately from Microsoft. See our backup and disaster recovery service.
How much does Microsoft 365 support cost?
Microsoft 365 support is part of our managed IT services, which we offer at a flat monthly rate, set per user or per device, depending on your setup. Call (208) 810-1795 for a quote.
Can you work with our existing IT person or team?
Yes. Our co-managed IT service partners with your IT team, so you keep the people you have and add the coverage or expertise they are missing.
Do you support businesses outside Meridian?
Yes. Our office is in Meridian, and we serve the Treasure Valley and support clients across the United States.
Talk to us
Contact us for a free consultation. Call (208) 810-1795 or email info@zippieit.com, or send a message below and mention whether you would like a security review or a network review.
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